As versatile solutions do not suit all needs (too complex, large, heavy and/or expensive), Kalibox relies on sharing knowledge and information with its customers to choose the most suitable solution. Kalibox’s development process is structured in six main stages:
1 – Assessment of Operating Conditions
At this stage, our aim is to have the most comprehensive understanding of your requirements. We collect information around your operational organisation (product characteristics, specificity of shipping conditions) and identify the critical parameters of your distribution (e.g.: thermal sensitivity and temperature range, picking zone temperature, product load.)
2 – Selection of Solution
Based on a deep understanding of your needs, our technical department and engineers select or customize the best adapted packaging system. In case of any new developments, an initial low-cost approach is taken in order to ensure that the solution is appropriate.
3 – Pre-testing of the Insulating Packaging
The aim of this test phase is to ensure that the packaging’s performance is in line with the given specifications. The tests are performed in climatic chambers. Test results are shared with our customers. Analysing this data helps our customers to validate their choice of solution.
4 – Qualification Protocol
The qualification protocol precisely describes the test procedure and parameters in order to enable the packaging qualification. This document is signed by the Quality Departments of both sides before starting the qualification process in order to ensure that test conditions are representative of the process to be validated and comply with the S99-700 standard requirements.
5 – Qualification report
The qualification report contains the exhaustive description of the tests performed and their results. It aims at documenting your cold chain management and at explaining the reason behind your choice.
6 – Implementation and Customer Care
Anticipating operational requirements, this phase aims at successfully and rapidly implementing the new packaging. During that period, additional operational information is collected and on-site training is conducted.